Privacy Policy

ALTIN ATLAS may collect the following types of information within the scope of the website and the services offered:

• Identity and contact information
• User account information
• Order and payment transaction information
• Test access and usage information
• Responses provided by the user during the test
• Report data generated based on test results
• Support and communication records
• Technical usage data
• Usage data obtained through cookies and similar technologies

The scope of the data collected may vary depending on how the user visits the site, creates an account, purchases a test, completes the test, requests support and technical preferences on the site.

The collected information may generally be used for the following purposes:

• To operate and manage the website
• To create and manage the user account
• To provide access to purchased tests
• To prepare a report based on test responses
• To deliver the prepared report to the user
• To carry out order, payment and transaction processes
• To respond to user support requests
• To ensure system security
• To detect misconduct, abuse and technical problems
• To improve service quality
• To fulfil legal obligations
• To perform analysis and performance measurement

Payments made on the site are processed via the iyzico payment infrastructure.

Card and payment information entered during payment transactions may be processed through the secure infrastructure of the relevant payment service provider. ALTIN ATLAS aims not to store payment card information in its systems in any way.

Users are advised to use only their own devices and secure connection environments during payment transactions.

Within the scope of the services offered through ALTIN ATLAS, a user account may be created and test access, transaction history and report processes may be managed through this account.

The user's:

• Account information
• Responses given during the test
• Reports generated based on test results
• Report delivery and access information

may be stored on the system.

This information:

• Provision of the service
• Preparation of the report
• Sending the report to the user
• Examination of support requests
• Ensuring the accuracy and security of the system

may be processed for these purposes.

User's test answers and report contents are not shared with third parties, except for the execution of the service and legal obligations, unless there is a legal reason or an express request from the user.

The tests and reports provided by ALTIN ATLAS are for information, evaluation and guidance purposes only. They do not constitute medical diagnosis, psychiatric assessment, clinical analysis or official certification.

ALTIN ATLAS values the privacy of user information. However, some data may be shared with third parties on a limited basis for the technical and legal execution of the service.

In this context, data may be shared, for example, with:

• Payment service provider
• Hosting and hosting service provider
• Email delivery infrastructure
• Technical support service providers
• Accounting and consultancy service providers
• Public institutions and organizations authorized by law

The site hosting services may be provided through the Hostinger infrastructure. Email deliveries may be carried out through the SMTP infrastructure.

Data sharing is done only to the extent necessary and in accordance with the relevant legislation.

altinatlas.com may use cookies and similar technologies to provide site functions, improve user experience, perform performance analysis and measure site usage.

In this context, Google Analytics may be used on the site. Google Analytics helps to perform aggregate and technical analyses of how visitors use the site. Data obtained through this tool may be used for traffic analysis, evaluation of page performance, improvement of user experience and improvement of service quality.

Cookies may be used, for example, for the following purposes:

• Session management
• Remembering user preferences
• Supporting site security
• Performing traffic and usage analysis
• Measuring technical performance

For cookies that are not mandatory, a cookie management mechanism based on user preference may also be implemented. Details regarding the use of cookies may be arranged in the Cookie Policy to be published separately.

ALTIN ATLAS may store user information, test responses, account data and generated reports on the system to the extent required by the service.

Data may be stored for:

• Provision of the service
• Generation and keeping accessible of reports
• Preservation of transaction history
• Evaluation of possible support requests
• Ensuring security and evidential obligations

for reasonable periods of time.

Test reports belonging to users are not created only temporarily; they may be stored on the system.

According to the user's declaration, it is generally aimed not to transfer the data provided by the user abroad. However, depending on the technical infrastructure and service providers used, data processing processes may need to be evaluated separately.

ALTIN ATLAS aims to take reasonable technical and administrative measures to protect the processed data against unauthorized access, unlawful use, loss, corruption or disclosure.

In this context, for example:

• Restricting user access
• Ensuring account security
• Keeping system logs
• Implementing secure connection and protection measures
• Monitoring infrastructure security

such measures may be taken.

However, it cannot be guaranteed that data transmission over the internet is completely risk-free. Users also have an obligation to protect their account information.

It may be possible for users under 18 years old to benefit from the services provided through ALTIN ATLAS.

However, due to minority, the necessary evaluation and responsibility regarding legal transaction capacity belongs to the relevant user and, if necessary, the legal representative. ALTIN ATLAS does not aim to collect data from children in violation of the law.

Regarding the use of the site, purchase of tests or sharing of personal data by users under 18, it may be necessary to seek parental/legal representative supervision and approval where required.

Our website may contain links to third-party websites or services. These links may be provided for information or referral purposes only.

ALTIN ATLAS is not responsible for the privacy practices of third-party sites. Users are recommended to separately review the policies and conditions of these sites.

ALTIN ATLAS may retain information for:

• As long as necessary for the provision of the service
• For the duration required by obligations arising from the legislation
• For a reasonable period of time within the scope of possible disputes, audits, security and evidential needs

After the retention period ends, data may be deleted, destroyed or anonymized in accordance with the relevant legislation and company practices.

ALTIN ATLAS may update this Privacy Policy in line with changes in legislation, changes in the scope of services, technical developments or operational needs.

The current text becomes effective as of the date it is published on the website.

For questions, requests or notifications about the Privacy Policy, you can contact us through the information below:

ALTIN ATLAS E-mail: support@altinatlas.com Telephone: +90 533 824 20 18 Address: Samandağ / Hatay / Türkiye Website: altinatlas.com